Home warranty claim denied? Repair help · Tucson
Home Warranty Denied Your AC or Plumbing Claim? We'll Fix It.
Call Picture Rocks directly for an $89 diagnostic, waived when you go ahead with the repair. You get a written price before any work: a capacitor runs about $210 to $250, a contactor $300 to $375. Repairs carry a written 1-year parts and labor warranty.
- Written price before any work
- Mon–Fri 7–7, Sat 7–5, closed Sunday.
★★★★★ “my home warranty sent out their ac guy and well he failed. so I called the company I trust and Picture rocks cooling is the absolute best.” — Christopher S., Google review.
Read the details
Family-owned, serving Tucson since 2001. Licensed (AZ ROC CR-39 #208709 · CR-77 #293702), bonded and insured. 4.9 on Google, 1,000+ reviews across platforms. Not a call center. Read more reviews
You can call us without waiting on the claim
A claim stuck in review doesn't fix a hot house or a cold water heater. Our licensed technician tests the system, shows you what failed and explains the repair. You see the written price before deciding.
You don't have to keep waiting for the warranty company's technician to make that call.
What we repair
- AC and heat pumps
- Furnaces
- Water heaters
- Leaks
- Drains
- Site-built and manufactured homes
Our process
How it works
01
Call us directly
Call 520-655-8551 and tell us what failed and what the warranty company said.
02
We test it and show you
Our licensed technician tests the system and shows you what failed.
03
Flat price in writing
You see the written price before deciding. Nothing is repaired until you say yes.
04
Fixed and warrantied
Repairs carry 1 year on parts and labor, printed on your invoice.
On the job
Actual photos of our work
What a repair costs
The visit is $89, waived when you go ahead with the repair. A capacitor is about $210 to $250. A contactor is $300 to $375. You see the full price in writing before you say yes. You don't have to join a plan or finance anything to get that price.
Call 520-655-8551 or book online to get the problem tested and priced.
Told to replace it? Get a free second opinion.
Already quoted for a new system? Have a licensed contractor's written quote or diagnostic over $1,000? We'll send a tech out to check it, free. If replacement is the better answer, our estimate is free too. How the free second opinion works.
If the repair is large
Ask about the Home Wellness Club after you have the written price: $195 a year for the first system, a $49 service call instead of $89 and 20% off repairs, starting with today's. It doesn't renew unless you choose to; below about $975 of repair, joining doesn't pay for itself today. See what the Club includes.
Financing plans run from 3 months to 15 years for approved buyers, with 0% APR options. See financing.
We work for you, not the warranty company
You call us, you pay us directly, and the repair happens on your schedule, not theirs. You get an itemized invoice. Want to try for reimbursement? Send it to your warranty company. That's between you and them, and your repair is already done.
Get a repair decision based on testing, not a claim's status.
Repairs carry 1 year on parts and labor, printed on your invoice. Club members get 5 years on parts and 2 years on labor on qualifying repairs while membership stays active. Read the details and exclusions. Family-owned, serving Tucson since 2001. Licensed (AZ ROC CR-39 #208709 · CR-77 #293702), bonded and insured. 4.9 on Google, 1,000+ reviews across platforms. Not a call center.
