Reviews
Local Reviews
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Mr Stephen A. Muscarella - Tucson, AZ
This is the third time that I have chosen Picture Rocks HVAC and have the highest praise possible for them. Today, I was fortunate to have Nick provide the required service. Previously it was Alex and also Abel who made the service call. The culture and expertise that everyone at Picture Rocks display is nothing less than EXCELLENT. Nothing but the best.
Response from Picture Rocks Cooling Heating & Plumbing:
Thank you very much for the 5 star review! We value and appreciate customer feedback. Thank you for taking the time to let us know. Kind Regards, Janay Arenas Business Manager
Great service
rj - Tucson, AZ
Chris came out and fixed our system! There was major leakes under house and he dialed us in in no time! Reasonable and honest. Great company really nice technician.
Response from Picture Rocks Cooling Heating & Plumbing:
Thank you so much for the 5 star review! We value customer feedback. Thank you for your business. Have a super day!
Great service , and prompt!
Novelea - Tucson, AZ
Excellent service, and prompt!
Response from Picture Rocks Cooling Heating & Plumbing:
Thank you so much for the 5 star review. We appreciate and value every customer that leaves us feedback.
Local Business Owners provide precise reliable and affordable work!
Mary - Tucson, AZ
Nick was amazingly focused, polite. He explained all of our concerns. He worked tirelessly and provided us with the best outcome we could expect. Upon his communication with the owner of Picture Rocks Cooling we were provided a neighborly discount. Thank you Nick and Picture Rocks. Our neighbor recommended your company & now we certainly will too.
Response from Picture Rocks Cooling Heating & Plumbing:
Mary, Thank you so much for the 5 star review! We appreciate and value every customer that leaves us feedback.
Friendly great service
Nancy - Tucson, AZ
Fast and friendly..good price
Great customer service and response time
Jim - Tucson, AZ
Ron was very accommodating with scheduling and had someone out the very next day. Chris came out and when it was explained to him what the unit was doing. Chris knew exactly what the problem was, and immediately went to work to complete the necessary repair.
Great service and response time
Jim - Tucson, AZ
The part we needed was under warranty. Ron and Chris researched to make sure that is was covered. Chris came out to install the new part, and was prompt, professional, and even done a little ahead of schedule.
Customer service was EXCELLENT
Jim - Tucson, AZ
My experience with Picture Rocks Heating and Cooling was great. Ron had a Tech. out the same day, which we really appreciated. The Tech Chris was very professional he got right down to work, and answered all of my questions in great detail.
Ace
Arthur - Tucson, AZ
Great service!
Same day, got my AC working
Ms - Marana, AZ
Really glad I called them! When the temperature is triple digits, you want the AC to work!
Response from Picture Rocks Cooling Heating & Plumbing:
Thank you so much for the 5 star review! We value and appreciate customer feedback.
Nicholas P.
AC service
Nicholas P.
Replaced blower motor
Alex A.
Cooler shut down
Chris H.
Chris H.
new install
Chris H.
ac no cool
Nicholas P.
Heating maintenance
Nicholas P.
Replaced capacitor
Nicholas P.
Replaced thermostat
Chris H.
ac service
Chris H.
Chris H.
Chris H.
Crossover duct replacement
Chris H.
Nicholas P.
Charged system with refrigerant
Chris H.
condensing fan motor
Chris H.
repair duct work
Chris H.
Chris H.
new install
Nicholas P.
Replaced condenser fan motor
Abel A.
Tankless Water Heater Service
Abel A.
Abel A.
Chris H.
cooler service