Reviews

Great Service

Christine - Tucson, AZ
22 days ago

Chris and Morgan are a great asset to their team. Very professional and personable. They did a great job and we have AIR

Great Professional Service

Walter - Marana, AZ
31 days ago

Chris Hubbard and his crew arrived and completed all work on time and as promised. I had a 3 ton 16 seer unit and a 3.5 ton 16 seer unit installed. The air handlers are in the attic where temps reached above 120 degrees.

Response from Picture Rocks Cooling Heating & Plumbing:

Mr. Walters, Thank you for the 5 star review. We value and appreciate customer feedback. You are right, it's no small feat to perform an installation in high degree temps. Chris is definitely valued within the company. Thank you again!

Great service from Chris and Austin. They could not have been more friendly and professional in their work at my house today. They were so hard workin

Janet - Tucson, AZ
50 days ago

Chris and Austin were great! Thank you so much for being so timely and efficient. I was desperate when my AC went out and you came to my rescue within 24 hours👍🏻I am very happy with my Goodman furnace and AC u it!

Great Service

Dave - Tucson, AZ
66 days ago

Response from Picture Rocks Cooling Heating & Plumbing:

Thank you for the 5 star review. We appreciate you taking the time to complete one.

Great work

Robert - Tucson, AZ
105 days ago

Alex was very efficient, great customer service. He did a great job.

Response from Picture Rocks Cooling Heating & Plumbing:

Thank you for the 5 star review. Customer feedback is valuable to us. We are glad that you were pleased with your service.

Picture Rocks Heating & Cooling

Levi - Tucson, AZ
152 days ago

Response from Picture Rocks Cooling Heating & Plumbing:

Thank you Mr. Brchan for leaving a 5 star review. We value and appreciate customer feedback. We are also thankful for your business and trust and in us.

Great service

Lynne H - Tucson, AZ
170 days ago

I was in a new place and Nick took the time to show me how to take the panels off the furnace to change the hidden filter. There was a noise in the vents and he found the problem quickly and fixed it. No more banging! Thank you Nick. He was prompt courteous and patiently explained to me what he found during this routine checkup service call. Will call again next year.

Response from Picture Rocks Cooling Heating & Plumbing:

Thank you for the 5 star review. We are glad to hear Nick was able to show you where and how to find a hidden filter (that's important to know) and resolved the noise in the vent. We appreciate and value the feedback. Picture Rocks Cooling Heating & Plumbing Admin

Immediate service;great price

Mrs Ruth - Tucson, AZ
206 days ago

Nick did a great job; he was efficient and knowledgeable and drove immediately to get the part we needed to restore our heat. It was fixed very quickly! Thank you Nick!

2 service calls on Furnace

Tom - Tucson, AZ
218 days ago

Nick fixed my first problem,a defective ignighter and got me going again. Few days later different problem developed, inducer moter failed. He installed a new one an everything is back to normal. Nick is extremely competent and I find myself qualified to say that having spent 60 years in the electrical service industry myself. The people at the home office were very helpful and all the appointment times were met promptly with phone verification ahesd of the visits. I would recommend Picture Rocks to anyone with heating or AC problems

Response from Picture Rocks Cooling Heating & Plumbing:

Mr. Parsons, Thank you for taking the time to complete a review. We value our customers feedback to which helps us to know where we are with our services. We appreciate the 5 star review and mostly your confidence in our company. Thanks again.

Greatest HVAC Company

Mr Stephen A. Muscarella - Tucson, AZ
260 days ago

This is the third time that I have chosen Picture Rocks HVAC and have the highest praise possible for them. Today, I was fortunate to have Nick provide the required service. Previously it was Alex and also Abel who made the service call. The culture and expertise that everyone at Picture Rocks display is nothing less than EXCELLENT. Nothing but the best.

Response from Picture Rocks Cooling Heating & Plumbing:

Thank you very much for the 5 star review! We value and appreciate customer feedback. Thank you for taking the time to let us know. Kind Regards, Janay Arenas Business Manager