Reviews

Picture Rocks Heating & Cooling

Levi - Tucson, AZ
5 days ago

Response from Picture Rocks Cooling Heating & Plumbing:

Thank you Mr. Brchan for leaving a 5 star review. We value and appreciate customer feedback. We are also thankful for your business and trust and in us.

Great service

Lynne H - Tucson, AZ
24 days ago

I was in a new place and Nick took the time to show me how to take the panels off the furnace to change the hidden filter. There was a noise in the vents and he found the problem quickly and fixed it. No more banging! Thank you Nick. He was prompt courteous and patiently explained to me what he found during this routine checkup service call. Will call again next year.

Response from Picture Rocks Cooling Heating & Plumbing:

Thank you for the 5 star review. We are glad to hear Nick was able to show you where and how to find a hidden filter (that's important to know) and resolved the noise in the vent. We appreciate and value the feedback. Picture Rocks Cooling Heating & Plumbing Admin

Immediate service;great price

Mrs Ruth - Tucson, AZ
60 days ago

Nick did a great job; he was efficient and knowledgeable and drove immediately to get the part we needed to restore our heat. It was fixed very quickly! Thank you Nick!

2 service calls on Furnace

Tom - Tucson, AZ
72 days ago

Nick fixed my first problem,a defective ignighter and got me going again. Few days later different problem developed, inducer moter failed. He installed a new one an everything is back to normal. Nick is extremely competent and I find myself qualified to say that having spent 60 years in the electrical service industry myself. The people at the home office were very helpful and all the appointment times were met promptly with phone verification ahesd of the visits. I would recommend Picture Rocks to anyone with heating or AC problems

Response from Picture Rocks Cooling Heating & Plumbing:

Mr. Parsons, Thank you for taking the time to complete a review. We value our customers feedback to which helps us to know where we are with our services. We appreciate the 5 star review and mostly your confidence in our company. Thanks again.

Greatest HVAC Company

Mr Stephen A. Muscarella - Tucson, AZ
113 days ago

This is the third time that I have chosen Picture Rocks HVAC and have the highest praise possible for them. Today, I was fortunate to have Nick provide the required service. Previously it was Alex and also Abel who made the service call. The culture and expertise that everyone at Picture Rocks display is nothing less than EXCELLENT. Nothing but the best.

Response from Picture Rocks Cooling Heating & Plumbing:

Thank you very much for the 5 star review! We value and appreciate customer feedback. Thank you for taking the time to let us know. Kind Regards, Janay Arenas Business Manager

Great service

rj - Tucson, AZ
180 days ago

Chris came out and fixed our system! There was major leakes under house and he dialed us in in no time! Reasonable and honest. Great company really nice technician.

Response from Picture Rocks Cooling Heating & Plumbing:

Thank you so much for the 5 star review! We value customer feedback. Thank you for your business. Have a super day!

Great service , and prompt!

Novelea - Tucson, AZ
213 days ago

Excellent service, and prompt!

Response from Picture Rocks Cooling Heating & Plumbing:

Thank you so much for the 5 star review. We appreciate and value every customer that leaves us feedback.

Local Business Owners provide precise reliable and affordable work!

Mary - Tucson, AZ
213 days ago

Nick was amazingly focused, polite. He explained all of our concerns. He worked tirelessly and provided us with the best outcome we could expect. Upon his communication with the owner of Picture Rocks Cooling we were provided a neighborly discount. Thank you Nick and Picture Rocks. Our neighbor recommended your company & now we certainly will too.

Response from Picture Rocks Cooling Heating & Plumbing:

Mary, Thank you so much for the 5 star review! We appreciate and value every customer that leaves us feedback.

Friendly great service

Nancy - Tucson, AZ
216 days ago

Fast and friendly..good price

Great customer service and response time

Jim - Tucson, AZ
219 days ago

Ron was very accommodating with scheduling and had someone out the very next day. Chris came out and when it was explained to him what the unit was doing. Chris knew exactly what the problem was, and immediately went to work to complete the necessary repair.