Reviews

Great service

Brian - Tucson, AZ
5 days ago

Great, Nick was polite and professional. Took care of everything quickly.

Response from Picture Rocks Cooling Heating & Plumbing:

Brian, Thank you so much for the 5 star review! We value and appreciate our customers feedback.

David

David - Saddlebrooke, AZ
5 days ago

I can’t thank Picture Rocks A/C enough for fixing our A/C unit. I tried to repair my air conditioner. I was without cold air for 4 days until I decided to call Ron. He answered every question and arrived as quick as possible. They had my unit running within 45 minutes of arriving. The wife is happy and I’m out of the dog house. Thank you Ron. 5 ⭐️’s

Response from Picture Rocks Cooling Heating & Plumbing:

David, Thank you so much for the 5 star review! We are so pleased that your ac unit is up and running. I don't know about you but it's no small feat to endure 4 days with out ac. We value and appreciate our customers feedback. Thank you again!

Picture Rocks Heating and Cooling Saved the Day

Mitchel - Tucson, AZ
12 days ago

Thank you Picture Rocks Heating and Cooling! I called for service late in the day hoping for a miracle when my AC went down. Chris from Picture Ricks Hearing and Cooling saves the day! Great friendly service and on the same day! I highly recommend them!

Response from Picture Rocks Cooling Heating & Plumbing:

Thank you so much for the 5 star review! We value and appreciate our customers feedback. This helps us to know how we are doing.

Excellent Service

Judy - Tucson, AZ
34 days ago

They always show up during the time slot they give you. The techs are always polite and knowledgeable. My experience today with Alex Arenas and the Trainee was very good. I always recommend the company.

Response from Picture Rocks Cooling Heating & Plumbing:

Thank you so much for the 5 star review. We value and appreciate our customers feedback. This helps us to know how we are doing.

Great Service and Helpful Explanatinos

Hennessy - Tucson, AZ
35 days ago

Abel did a thorough job inspecting the HVAC system and was helpful in explaining what he was doing each step of the way. He also went over the inspection and answered all questions I had about the unit. As a first time home buyer, I feel informed about my HVAC system and the future work that needs to get done.

Response from Picture Rocks Cooling Heating & Plumbing:

Thank you so much for the 5 star review. We value and appreciate our customers feedback. This helps us to know how we are doing.

The best!

Ted - Marana, AZ
40 days ago

I called these guys the first time in 2015 and have stayed with them for a reason! They fixed my a/c quick, did very good work at a good cost. Up front, honest, at a fair cost, they fixed what needed to be fixed without trying to pressure me in to buying a whole new a/c, which I appreciate! Thank you Chris and Nick for the work you guys do.

Great company

Brianna - Tucson, AZ
41 days ago

Picture Rocks Heating and Cooling is an amazing company! Their service providers are always top notch and Nick was no exception! He was efficient, friendly and knowledgeable. Thank you for always doing such a great job and being a dependable, honest and great company! We will never go anywhere else with out heating and cooling needs!

Great service and knowledge

Denise - Tucson, AZ
41 days ago

All the personnel is responsive and helpful, office staff and serviceman. Abel was patient in responding and explaining my questions in terms I could understand. Appreciate the "extra mile" from Picture Rocks.

Great service

John - Tucson, AZ
46 days ago

Melissa

Melissa - Tucson, AZ
47 days ago

Had Nick come out today for a AC check. He was punctual, friendly and HONEST! I will continue to use Picture Rocks heating and cooling.