Nice honest technicians that talk to you in layman's terms you can understand. Very affordable prices from diagnosis to completion. Picture Rocks Cooling Heating & Plumbing takes care of you. High recommendation. 5 stars.
We switched to AC from evaporative cooling last night because the lows are in the 80's now. Unfortunately, the house got warmer overnight!
Thinking I might have to wait a few days, I called Picture Rocks' office at around 9 a.m. to schedule an appointment.
They were able to get me an appointment today! Austin came at around noon, fixed the problem and had my AC humming with chilled air within a half hour. Austin was professional, knowledgeable and very personable! An accurate representation of the company culture Ron and Janay Arenas have created.
The best surprise was that the price was quite fair!!!
Highly recommend Ron, Janay and Picture Rocks for all your plumbing and air conditioning needs!
The gentleman did a whole complete, and very thoroughly inspection. Really took his time to be sure he didn't miss anything. Seemed like a very honest person. Completely satisfied.
Top notch service. Ron is a super pleasant and honest guy. Chris the tech showed up on time, super friendly and honest. Dude did not try to BS me like the last company did. They saved me about $800 and my ac works great. They earned a new customer today. They showed me respect, were prompt and did a fantastic job. Would recommend these guys without hesitation. Thanks for everything Ron and Chris!
Great service! My husband and I were impressed with their professionalism, courtesy and knowledge about all things HVAC. We once again have cool air and highly recommend Ron!
All good, no complaints. Appreciated Abel - was very professional.
A gentleman by the name of Alex did a quality job on my AC. It is obvious whether a person is "just doing his job," or striving to do his best. Alex was striving to do his best. He was very knowledgeable and friendly. He found the problem quickly (weak batteries) and reprogrammed my thermostat and checked other things. Since then, I have been enjoying my AC tailored to my temperature. I thank you and appreciate a job well done. A very satisfied customer. Also they said he'd be here between 10 & 12, and he was here right at 10:00, very impressive!