Heat Pump Installation & Repair in Tucson, AZ

Heat pump installation and repair in Tucson

One outdoor unit cools your home March into October and heats it through Tucson's short, mild winters. We size every heat pump with a Manual J load calculation and test the ductwork before we call it done. Install quotes are free.

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Free quotes on a new system; $89 diagnostic on repairs
Manual J sizing on every install
0% APR financing available, subject to approved credit

1-Year Money-Back Guarantee on qualified HVAC installs

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Outdoor condenser unit installed beside a brick home with desert landscaping

Picture Rocks Cooling, Heating & Plumbing installs, replaces and repairs heat pumps across Tucson and the northwest side: Marana, Oro Valley, Casas Adobes, the Catalina Foothills and Picture Rocks, where we got our start in 2001. For most Tucson homes, a properly sized heat pump is the simplest way to cover both seasons. It moves heat instead of burning fuel, so the same outdoor unit cools the house through a cooling season that runs March into October, then reverses and heats it through our short, mild winters.

Replacing a heat pump? The quote is free, and every install starts with a Manual J load calculation, not the size stamped on your old unit. Qualifying residential installations carry our written 1-year money-back guarantee. Heat pump not heating, or not cooling? That's a repair call: our $89 diagnostic finds the real cause and is waived when you go ahead with the repair. Call 520-655-8551 or book online.

Why a heat pump fits a Tucson home

One system covers both cooling and heating
Mild winters mean the heating side rarely has to work hard
No separate furnace to maintain, and no gas needed for heat
Fewer moving parts to maintain than running separate AC and furnace systems
Sized with the same Manual J calculation we use for any full replacement

Heat pump or gas furnace for your Tucson home?

Many Tucson homes already heat with a heat pump. If yours has gas service and a furnace in good shape, keeping that furnace and pairing it with a new AC replacement can make sense. If you're replacing both, or the house has no gas, a heat pump covers both seasons with one outdoor unit.

We lay the options out side by side in writing, Good, Better and Best, and you choose. We never push the top tier as the only answer. If a gas furnace is the right call, see gas furnace replacement in Tucson.

Heat pump repair in Tucson: not heating, not cooling, or iced over

If your heat pump cools but will not heat, or heats but will not cool, the fault may be in the controls, reversing valve, airflow or refrigerant circuit. On a cold morning, a little frost on the outdoor unit and a short defrost cycle can be normal. An outdoor unit that stays iced over is not.

We run same-day heat pump repair across the Tucson area. A technician tests the symptoms, shows you what failed and quotes the repair in writing before any work starts. The $89 diagnostic ($129 commercial) is waived when you go ahead with the repair, and repairs carry our written 1-year parts and labor warranty. A system that runs but cannot keep up is not automatically a replacement job: ductwork and equipment condition need checking too. Read how heat-pump and AC repairs differ, or see AC repair in Tucson and furnace repair if you're not sure which system you have.

Curious what a heat pump system runs?

Heat pumps run from a single-zone ductless mini-split, from $5,500, to a full 5-ton package heat pump for the whole house, so there's no one price. Every system is sized for your home and quoted in writing, and the quote is free. Get an honest Good/Better/Best range in about a minute, no phone number required. We still measure your home before anything is quoted for real.

Our process

Our heat pump installation process

Manual J load calculation

We size the system to your home's actual heating and cooling load, not a rule of thumb or the size of the unit you're replacing.

Pre-measurement

We measure your space and existing ductwork before installation day so the system fits right, and the written number you approved is the number you pay.

Installation

Our crew installs the system to manufacturer specifications and local code.

Ductwork testing

We test your ductwork to confirm it can deliver the air your new system is rated to produce.

Third-party verification

An independent check confirms the completed installation matches the quote.

Written guarantee

Qualifying residential heat pump installations are backed by our written 1-year money-back guarantee.

Heat pumps in Marana, Oro Valley and the northwest side

A heat pump works all year here, so it has to be sized for both your hottest afternoon and your coldest night. In Oro Valley, a house tucked into the foothills of the Santa Catalinas can run cooler at night than one a mile away in open desert. That's why we run the load calculation for your house, not your ZIP code.

We install and service heat pumps in the newer Marana neighborhoods, from Dove Mountain to Continental Ranch and Gladden Farms; in Casas Adobes' older homes along the Oracle and Ina corridor, where decades-old ductwork is often part of the story; and in the larger, multi-zoned homes of the Catalina Foothills. Local details: heat pump service in Marana, Oro Valley heating and cooling, HVAC service in Casas Adobes and heat pump replacement in the Catalina Foothills.

Heat pump questions from Tucson homeowners

Straight answers, no runaround. If yours isn't here, call us.

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There's no single starting price, because heat pumps run from a single-zone ductless mini-split for one room to a full 5-ton package heat pump for the whole house. A single-zone ductless mini-split starts at $5,500. A whole-home system is sized with a Manual J load calculation and quoted in writing after we measure, free; for a reference point on a central system, a new AC installation starts around $10,500 for a 2- or 3-ton system. The instant estimator on this page gives you a Good/Better/Best range in about a minute. Once we've measured, the written price is the price you pay. The one exception is something nobody could see before work started, like a line set leaking inside a wall or wiring burned inside the attic, and we show you before we touch it. Financing runs $500 to $65,000, with 0% APR financing available and terms up to 15 years, subject to approved credit. See financing options.

For most homes in our service area, yes. Our winters are short and mild, and a properly sized heat pump handles heating comfortably. We size for your home's actual load on the coldest nights, not an average day.

Yes. We run same-day heat pump repair across Tucson, Marana, Oro Valley and the rest of our service area. The $89 diagnostic is waived when you go ahead with the repair, the repair price comes in writing before any work starts, and repairs carry our written 1-year parts and labor warranty.

Sometimes. If you're replacing the AC and the furnace together, a heat pump covers both from one outdoor unit and suits Tucson's mild winters. If your furnace is in good shape, pairing it with a new AC can cost less up front. We price both options in writing so you can compare.

Twice a year: before cooling season and before heating season, because a heat pump works all year here. A one-time HVAC tune-up is $129, or the Home Wellness Club includes both visits plus a whole-home plumbing inspection for $195 a year. See what a tune-up covers.

A standard AC only cools. A heat pump can also reverse and provide heat, covering both seasons from one outdoor unit.

Related services and guides

One system, one written guarantee

Qualifying residential heat pump installations are backed by our written 1-year money-back guarantee. Repairs carry our written 1-year parts and labor warranty. Family-owned, serving Tucson since 2001. Financing from $500 to $65,000: see your options.